Uncovering Survey Details Beyond the Branch/Dept Snapshot Report
The Branch/Dept Snapshot report is unique from all other MemberXP reports. Unlike other reports - which organize survey results by employee and their assigned coach team - this report groups surveys by the Branch or Department where the experience took place. This location-based grouping offers great benefits: it all…
30-Jun-2025
Using the Perfect Score Recognition Tool
Recognizing your team members who have received exceptional member feedback is a great way to celebrate wins, reinforce positive behaviors, and boost team morale. Small moments of recognition help demonstrate the value of surveying your members - not as a way to catch mistakes, but as a way to highlight exceptional s…
01-Apr-2026
Analyzing Member Comments
When analyzing your survey data, reviewing member comments should be part of your analysis. Member comments can help fill in the gaps and provide meaningful insights that compliment your KPIs. In this article, we will identify which reports to use when analyzing member comments. Member Experience Improvement Plan …
03-Oct-2023
