MemberXP offers two types of employee surveys - engagement and interaction. Employee engagement surveys are designed to capture feedback from your staff on their experience working for your credit union. Employee interaction surveys allow staff to provide feedback on their experience interacting with other internal d…
The Response Rates Report * provides insight into survey delivery health and member engagement across all experience types. It includes key metrics such as: * Deliveries * Opens * Clicks * Bounces (hard and soft) * Unsubscribes * Spam complaints * Click-Through Rate (CTR) * Response Rate (RR) These …