When communicating with members - whether it's about their account, a new product offering, or even a survey - it's essential to have the right email address on file. Without accurate contact information, important updates and opportunities to engage with members can be missed. That's why keeping member email addr…
Visibility is essential to the success of your MemberXP survey program. To achieve high levels of engagement, members need to be aware that surveys are being sent and why it matters to them. Your member-facing staff are key to creating this visibility and can do so by educating members about the MemberXP survey pr…