According to Nielsen, 70% of consumers trust online recommendations from other consumers.  That’s why so many credit unions are using member testimonials on their websites, social media, and printed marketing collateral. In the past, getting member testimonials was a time-consuming task for marketers.  MemberView changes all that.

With MemberView’s automated testimonial permission function, you can easily gather, track, and deploy testimonials from your raving fans.

Here’s how it works.

When a member gives you a positive score on their overall experience or other parameter of your choosing, the member gets an opportunity to provide permission for your credit union to use their comments as a testimonial.  Many credit unions only give the testimonial option on their surveys to Promoters.

Here’s an example:

We’ll notify you via an email alert anytime a member gives permission to use a testimonial.

In addition, you can track all posts via the Testimonial Permissions Report in the MemberView reporting platform.

Let us know if you’d like help crafting your custom MemberView testimonial permissions option. There’s no charge for the consultation, and we’re happy to help!